Privacy Policy

Last updated: 26 June 2026

This Privacy Policy explains how AiR Solar Ltd ("AiR Solar", "we", "us") collects and uses your personal data when you visit www.airsolar.co.uk or enquire about our solar PV and battery storage services. We are the data controller for the personal data we process and are committed to handling it in line with the UK GDPR and the Data Protection Act 2018.

Who we are

AiR Solar Ltd. Email: hello@airsolar.co.uk. Phone: 0333 090 7546. If you have any questions about this policy or your data, please contact us using these details.

What data we collect

• Contact and enquiry data you give us through our website form, by email or by phone — such as your name, email address, phone number, property location and details of the service you are interested in.
• Technical data — such as IP address, browser type and device information, collected automatically through cookies and similar technologies (see our Cookie Policy).
• Survey and installation data — information about your property and energy use that you provide so we can design and quote for a system.

How we use your data

• To respond to your enquiry and provide a quote or arrange a survey.
• To carry out and manage any installation or service you ask us to provide.
• To communicate with you about your project, including aftercare and warranty matters.
• To improve our website and services, and (where you have consented) to measure our advertising.
• To comply with our legal and regulatory obligations, including those relating to MCS certification and consumer protection.

Lawful bases

We rely on: consent (for marketing cookies and optional communications); performance of a contract (to deliver services you request); legitimate interests (to respond to enquiries and run our business); and legal obligation (to meet our compliance duties). You can withdraw consent at any time.

How your enquiry is sent

When you submit our contact form, the details are delivered to us by email using a third-party email delivery service (EmailJS). The data is used only to contact you about your enquiry.

Sharing your data

We do not sell your data. We may share it with trusted service providers who help us operate (for example our website host, email delivery provider and, where relevant, accredited installation partners or finance providers), and with authorities where we are legally required to do so. All processors are required to keep your data secure and use it only on our instructions.

How long we keep it

We keep enquiry data only as long as needed to deal with your enquiry and for a reasonable period afterwards, and installation records for as long as required to meet warranty, certification and legal obligations.

Your rights

Under UK data protection law you have the right to access, correct, erase, restrict or object to our processing of your data, and to data portability. To exercise any of these rights, contact hello@airsolar.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

Changes

We may update this policy from time to time. The latest version will always be published on this page.

This policy is provided as a general template and should be reviewed by a qualified professional to ensure it fully reflects your business practices.